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Returns

Returns and Exchange Policy

If you are not completely satisfied with your purchase for any reason, please fill out our online return form to initiate the return process. The return process must be initiated within 7 days of receiving the package.

After completing the online return form, our Customer Service Team will be in touch with you regarding next steps. You will be asked to pack and ship the item(s) you wish to return. After receiving the returned item(s), we will promptly refund the purchase price of all items returned. Refunds will be issued by the same method of payment you used to make your purchase. Please note, we cannot refund any shipping costs you paid when placing your order. Also, in order to keep our prices low and competitive we are unable to issue a refund for any return postage. You will be responsible to return the item(s) back to us at your cost for us to process your request for a refund.

Order Cancellation Policy

We can accommodate a cancellation request if your order has not yet been shipped out. If any payment charges have been made, they will also be refunded. However, if the cancellation request is received after the order has shipped, you will need to follow the instructions above to return the item for a full refund.

To submit a cancellation request, you can email our Customer Service Team using our Contact Us page. Cancellation requests must contain the following information: (1) full name, (2) order number, and (3) email address. This information must match the information originally submitted on your order. Please also provide contact information so we may contact you if we have questions regarding canceling your order.